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At Qbet Casino, responsible gambling is not a footnote. It is a core part of how the platform is built and operated. Casino games are designed to be entertaining, and for the overwhelming majority of players they stay that way. But gambling carries real risks, and we want every player to have access to the tools and information needed to stay in control.

This page explains the responsible gambling features built into your Qbet account, how to recognise the early signs of problem gambling, how we protect players under 18, and where to find professional support in the Netherlands if you or someone you know needs it.

Tools to Keep You in Control

Every Qbet account comes with a full set of responsible gambling controls, accessible at any time through your account settings. These tools are designed to help you set boundaries before they become necessary, rather than after. Reductions to any limit take effect immediately. Increases are subject to a 24-hour cooling-off period, giving you time to reconsider before a higher limit comes into force.

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Deposit Limits

Set a maximum amount you can deposit per day, week or month. Once the limit is reached, further deposits are blocked until the period resets, regardless of how tempting an offer might look.

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Loss Limits

Cap the amount you are willing to lose over a given period. When your net losses hit the threshold, deposits are paused until the limit window expires.

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Session Time Limits

Restrict the length of individual playing sessions. When the time is up, you are automatically logged out, preventing unplanned extended sessions.

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Reality Checks

Set periodic on-screen reminders showing how long you have been playing and how much you have wagered. A brief pause for reflection can meaningfully change decision-making.

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Time-Out

Take a break from gambling for a period of 24 hours up to six weeks. Your account is temporarily closed to deposits and play. Use this when you feel you need distance without committing to a longer exclusion.

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Self-Exclusion

Close your account for an extended or permanent period. Once activated, self-exclusion takes immediate effect and re-registration is blocked for the chosen duration. Contact support 24/7 to activate this instantly.

Recognising Problem Gambling

Problem gambling rarely announces itself clearly. It tends to develop gradually, with small shifts in behaviour that are easy to rationalise in the moment. The questions below are a straightforward way to take an honest look at your own gambling habits. They are not a clinical assessment, but they can prompt a useful conversation with yourself or with a professional.

  • Are you spending more on gambling than you can comfortably afford to lose?
  • Do you gamble to escape stress, anxiety, boredom or difficult emotions?
  • Do you find yourself chasing losses, betting more to try to recover what you have lost?
  • Have you been less than honest with people close to you about how much you gamble or spend?
  • Have you borrowed money or sold possessions in order to fund gambling?
  • Have you tried to cut back or stop and found that you could not?
  • Has gambling caused tension in your relationships, work or finances?

If any of these resonate with you, it is worth taking them seriously. Using the time-out or self-exclusion option in your account is a concrete first step, and reaching out to one of the support organisations listed below costs nothing and carries no obligation. Help is available and effective.

Protecting Players Under 18

Qbet Casino is strictly for adults. The minimum age to register and play is 18 years. Every new account is subject to age verification as part of the standard KYC process, and any account found to belong to a person under 18 is closed immediately with all funds returned where applicable.

If you share a device with younger family members, we recommend using parental control software to block access to gambling websites at the device level. Tools such as Gamban and NetNanny operate independently of any casino's own measures and provide a reliable additional barrier. These solutions work across browsers and applications, making them effective even when a child uses a different browser or clears the history.

If you suspect that a minor has accessed a gambling site, contact the platform's support team immediately. Qbet takes reports of underage access seriously and acts on them without delay.

Professional Help and Support in the Netherlands

If gambling is causing problems in your life, professional support is available and free of charge. The organisations below offer confidential help to people affected by problem gambling in the Netherlands, whether you are looking for advice, a conversation or structured treatment.

Organisation Contact What they offer
Verslavingszorg Noord Nederland (VNN) 0800 - 2000 (free) Advice, guidance and treatment for addiction
Jellinek 0900 - 1995 Outpatient treatment and online support
Loket Kansspelen loketkansspelen.nl Complaints handling, self-exclusion support and advice
Gamban gamban.com Software that blocks gambling sites across all your devices

You can also activate a time-out or self-exclusion directly by contacting Qbet support via live chat at any time of day or night. These requests are handled as a priority and take effect immediately. You do not need to explain yourself or provide a reason. Asking for a break is always the right call if something does not feel right.

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